VERDE LED offers the following warranties for its LED products as indicated in the following table from the date of purchase:

WARRANTY

LED Flood Light                               5 Years
LED High bay                                   5 Years
LED Tube                                          5 Years
LED Panel                                         5 Years
LED Downlight                                 5 Years
LED Ceiling Lights                            5 Years
ECO range                                         3 Years
LED bulbs                                          2 Years
LED emergency units – stand
alone & integrated in fittings         2 Years

 

VERDE LED Limited Warranty

 

VERDE LED warrants to the Purchaser that each LED product (“the Product”) will be free from defects in material and workmanship which cause the Product to fail to operate in accordance with the performance specifications set forth in the documentation accompanying the Product or on published VERDE LED Lighting Specification sheets. The warranty shall be valid for the corresponding period stated above from date of Purchaser’s purchase (the invoice date) from VERDE LED.

VERDE LED warranty flows only to Purchaser. If any Product covered by this warranty is returned by Purchaser, at their expense, and within the applicable warranty period set forth above, and upon examination VERDE LED determines to its satisfaction that such Product failed to satisfy this warranty, VERDE LED will, at its option, repair or replace the Product or the defective part thereof, or reimburse Purchaser for the purchase price.

If  VERDE LED chooses to replace the Product and is not able to do so because it has been discontinued or is not available, VERDE LED may refund the purchaser or replace the product with a comparable product.

a. Exclusions

This warranty does not apply to damage or failure to perform arising as a result of any Acts of God or from any abuse, misuse, abnormal use or use in violation of any applicable standard, code or instructions for use including without limitation those contained in the latest safety, industry and/or electrical standards for the relevant region(s). This warranty does not apply in the event of any failure of the Product(s) that result from external causes such as: acts of nature; physical damage; exposure to adverse or hazardous chemical or other substances; use of reactive cleaning agents and/or harsh chemicals to clean the Product(s); environmental conditions; vandalism; fire; power failure, improper power supply, power surges or dips, and/or excessive switching. It is the responsibility of the end-user to ensure that there is adequate protection against these causes and to any electrical junction boxes that supply power to these lighting fixtures.

This is a limited warranty and excludes, among other items, installation, providing access to products (scaffolding, lifts, etc.), and special, incidental and consequential damages (such as loss of revenue/profits, damage to property or other extended costs not previously mentioned), and is further defined by the limitations and conditions set forth in the warranty itself.

No agent, distributor or dealer is authorized to change, modify or extend the terms of the limited warranty in any matter.

VERDE LED will facilitate the technical resolution of problems. Third party products sold by VERDE LED are not covered under this warranty, except as indicated in Limitations and Conditions.

For purposes of clarity, “repair or replace the Product or the defective part thereof” does not include any removal or reinstallation costs or expenses, including without limitation labor costs or expenses.

This warranty shall be void in the event any person makes any repairs or alterations not duly authorized by VERDE LED in writing to the Product.

The warranty and remedies contained in the terms of the limited warranty are the only warranties given by VERDE LED with respect the Products and are given in lieu of all other warranties, express or implied, including without limitation warranties of merchantability or fitness for a particular purpose.

In certain circumstances it may be appropriate to refund the Purchaser who, in turn, will refund the end- user. However, any and all such decisions must be made in consultation with the Legal Department.

b. Limitations and conditions

This limited warranty only applies when the Product has been properly wired and installed and operated within the electrical values, operating range and environmental conditions provided in the Specifications. This includes any and all necessary surge protection (see section C below).

If a Product is found to be defective, or not performing per the product specifications, the Purchaser must notify VERDE LED in writing as soon as reasonably possible.

c. Surge Protection

It is the responsibility of the end-user to ensure that there is an adequate surge protection device (SPD) installed in order to guarantee protection in the event of such a surge. VERDE LED does not warranty the SPD itself, which is covered by the applicable warranty (if any) of the company that manufactured the SPD. Note: SPDs have a defined useful life, which is dependent on the frequency and severity of surge events. When the useful life of the SPD is reached, the device no longer provides protection to the LED fixtures. It is the end-user’s responsibility to provide periodic maintenance and/or replacement of all SPDs. Verde LED’s warranty does not provide coverage for product damage resulting from the end user’s failure to install or replace SPDs before they have reached their useful life.